~beep~I bet this lady voted for Obama. It's okay to ask for deals, but there really is a limit. There's a difference between asking for a break and expecting a handout.
Me- "This is David with Charter Communications, how may I help you?"
Her- "I'd like to add DVR to my service."
~insert probing questions and up-selling attempts here~
Me- "Well, in that case, you have some options... You can do a free self-installation if you pick up the equipment yourself or I can send a tech out to install it for $29.99."
Her-"Well, I don't really want to do a self-install, but I don't want to pay for it either."
~moment of silence~
Me- "So which one do you want?"
Her- "Well, can't you just have someone bring it out?"
Me- "Yes, I can. For just a one time charge of $29.99."
Her- In a very perplexed voice, "Well, can't you just waive that?"
Me- "No, I can't."
Her- "Well, can I speak to your supervisor?"
Me- "No. We're the sales office, we don't wave charges. If you want to speak with customer service, I'll give you their number."
~gave number for customer service~
I wanted to ask her why I should wave the installation charge. Why? What is the reason? Should this technician not get paid for his time taken to get the DVR Box and drive out to this persons house and spend about half an hour there or possibly more installing this DVR? If this process takes one hour from the time the technician obtains the DVR until he gets back to the office or onto his next job then this technician got paid $15/hr and that is only if 100% of this installation charge went to the tech. Should this technician do this as a volunteer service to this customer out of the goodness of his heart? Does the goodness of his heart feed his family? No.
Does anyone know the meaning of money these days? What is money? Ayn Rand wrote in her book Atlas Shrugged:
"So you think that money is the root of all evil?" said Francisco d'Anconia. "Have you ever asked what is the root of money? Money is a tool of exchange, which can't exist unless there are goods produced and men able to produce them. Money is the material shape of the principle that men who wish to deal with one another must deal by trade and give value for value. Money is not the tool of the moochers, who claim your product by tears, or of the looters, who take it from you by force. Money is made possible only by the men who produce. Is this what you consider evil?"You can read the whole speech here.
I just had to post this because it bugs me when people think they're entitled to free services. There is no such thing! Everything you get that you think is free... Someone has to pay for that. If you are the one receiving the free service, you better thank the giver from the bottom of your heart, because not only are they not receiving profit from what they give you (which profit is the reason they offer the service anyway), they are actually loosing money by providing it for you.
The reason why this is such a pertinent issue right now is because this is the mentality that America is falling into. It's like the invisible, financial swine flue. Deep down, inside all of us is someone that wants stuff for free because it's easier that way. No effort taken on our part. This desire is fed by those who benefit by feeding you the lie that this is the way it should be. Who could this be? Friends, family, and romantic potentials give gifts in order to win favor. In order to avoid looking like a prick, I will point out the obvious fact that often these gifts are just because they love you and this is true, but not 100% of the time. The percentage of genuinetly decreases as we move away from family and friends and get into business.
Companies give socials and bonuses to encourage moral and increase their bottom line. It's an investment on their part.
Then we get into government... Oh government. The government gives us stuff in order to win our favor. To win our vote and to retain their power. People voted for Obama because he promised them Free stuff! He fed into the raw, carnal desire of the natural man: To not work.
Nothing is free. What money is the government giving to big, failing corporations? Taxpayer money? No. I will argue that it is not the tax payer's money. I say that because they have already spent all the tax payers' money! It's gone and it is trillions of dollars in the red. We are spending the money taken as "taxes" from our great, great grandchildren. It is not okay for us to be in debt. It is a lie when the government tells you otherwise.
"It's good for international relations"Lies. You know what would be good for international relations? A country that minded its own business and dealt fairly with other countries. We are not that country. If you want to make friends with your neighbor do you make sure that you always owe him money in order to keep good "inter-neighborly relations?" No. That's absurd.
Why do we have to balance our check book and the government can get trillions of dollars in debt and print worthless money with no finite value? Should we follow the example of our leaders? Of course not. What makes them the exception? Why are they special? What makes the government an organization that can function independently of all normal functions of reality? As an Elected Official, do you become some kind of higher authority on reality who can bend any rules to fit to whatever little desire you have?
God doesn't even do that...